Priceless Car Rental

Priceless Car Rental is a Houston-based vehicle rental company that has operated since 1998, offering a fleet ranging from economy cars to luxury sedans, SUVs, minivans, and 15-passenger vans. The company specializes in providing reasonably priced, quality rental vehicles from locally owned branches and offers flexible rental periods by the hour, day, week, or month. As a division of NP Franchise Group, Priceless operates multiple locations across the United States and internationally, positioning itself as a neighborhood alternative to major car rental companies.

What Customers Say

Reviews highlight significant operational challenges at Priceless Car Rental, with customers frequently mentioning long wait times during pickup (often 1-2 hours), difficulties reaching customer service, and delayed deposit refunds. Many customers express frustration with the unconventional rental process conducted through gas station locations and phone-based systems, though some positive reviews note competitive pricing, clean vehicles, and helpful staff when the system works properly. The most concerning patterns involve overbooking issues, unexpected additional fees, and customers occasionally not receiving vehicles at all despite confirmed reservations.